Frequently Asked Questions

Raptor^®

Is the performance of the Raptor^® the same as other brands?

Yes, when comparing performance curves, the Raptor^® pump curve is the same, and has the advantage of holding the curve for a longer period due to its lower wear rates.

Are the Raptor^® parts interchangeable with other brands?

Yes, the Raptor^® parts are 100% interchangeable with other brands. Some parts have been improved to increase reliability and longevity of parts which increases the life and effectiveness of the pump.

What size cable can I fit to the pump?

Most cable sizes can be fitted to our Raptor^® from 2.5mm up to 241.1 cable.

Service

What servicing schedule can I sign up for?

We can tailor make any servicing schedule to suit your site and reporting needs, from a low cost direct supply to site to a full priority capped service program.

How do I know I won’t be over serviced?

We guarantee not to over service you by capping your repair cost.

Does PumpEng^® service and repair other submersible pump brands?

Yes, with the expertise that PumpEng^® has, we can repair other brands of submersible pumps.

Hire

Can I hire submersible pumps from PumpEng^®?

We hire out all the submersible pumps in our range with the exception of the JetGuard^® pumps.